Returns & Refunds
At SEERR, your satisfaction is important to us. If you’re not completely happy with your purchase, we’re here to help.
30-Day Return Window
You may request a return within 30 days of receiving your order.
To be eligible for a return:
- Items must be unused and in their original packaging
- The product must be in the same condition as received
- Proof of purchase is required
How to Request a Return
To start a return, please contact our support team at:
Include:
- Your order number
- The reason for your return
Our team will guide you through the next steps.
Refunds
Once we receive and inspect your return, we will notify you of the approval status.
If approved, your refund will be processed to your original payment method.
Please allow 5–10 business days for the refund to appear in your account.
Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
- Used skincare products
- Opened products
- Gift cards
Damaged or Incorrect Items
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.
Send us:
- Your order number
- A photo of the item
We will resolve the issue as quickly as possible.
Return Shipping
Customers are responsible for return shipping costs, unless the item arrived damaged or incorrect.
Need Help?
If you have any questions, our support team is happy to assist.